We are excited to announce that we are slowly re-opening and ready to welcome you back to our clinics. We are hopeful that all our hard work, preparations and strict preventive measures will be welcomed by you to keep you and members of our team healthy and safe.
Our surgeons, clinicians and medical experts have been continuously following the epidemic guidelines from the Government and the General Medical Council and adopted our clinics and treatments accordingly. Your Safety is our priority so please read our safeguarding guide before visiting our premises again. We truly can’t wait to see you!
In line with Government and Public Health England guidelines relating to the current COVID-19 / CORONAVIRUS situation, we have in place strict processes and procedures to keep everyone as safe as possible.
Pre-appointment courtesy call - each client booked in for an appointment will receive a call from us before their appointment to find out if they are not experiencing any known symptoms of Covid-19 or if they haven't travelled abroad in the last 14 days.
Any staff who are feeling unwell, are showing symptoms or anyone in their household is, will be asked not to come to work. We kindly request that all clients follow the same guideline and do not attend the clinic. We will be understand if appointments need to be moved.
Temperature check - a no-contact infrared thermometer will be used on arrival to check the temperature of anyone entering the clinic.
Sanitisation - All clients will be asked to use some hand sanitiser provided before filling out consents on the iPad and sitting down.
Staggered appointments - we will be staggering appointments to limit the number of people in the clinic at any one time. Please arrive on time or we may need to shorten your treatment time. Please come along to your appointment unless necessary.
Staff personal protection equipment - all staff will wear appropriate PPE including face masks, face shields and gloves and have undergone a thorough Covid-19 specific training program. All our staff will sanitise before your appointment and regularly throughout the day.
Deep cleaning of the clinic - our professional cleaners are deep cleaning the clinics regularly and their cleaning products have been changed to virucidal from now on.
Covid-19 cleaning schedule - in addition to our already thorough cleaning protocol, we have added extra cleaning measures throughout the day to ensure all touchpoints are sanitised between each client.
Sanitising station - upon entering our clinic you will be invited to use an alcohol hand sanitiser, tissues and a face mask if required.
Limited space in the waiting area - we will do our best to invite you straight into the treatment room to minimise the number of people in the waiting area at the same time. Please arrive on your own.
Reception safety - sadly, no more handshakes and hugs, but we will still provide a warm welcome and smile. You can help yourself to bottled water in our fridge. We will not have any skincare testers in the reception area but please still feel free to ask your therapist about products and they can let you feel them in a safe controlled way. We also removed all magazines from our waiting area
updated on 12th April 2021
•
WE ONLY ALLOW THOSE WITH AN APPOINTMENT TO ATTEND OUR FACILITY.
• ONLY THE PERSON ATTENDING APPOINTMENT WILL BE ALLOWED INTO BUILDING * Unless they have special circumstances and a prior agreement. this is to ensure adequate physical distancing can be maintained within the building.
• PLEASE WEAR A SUITABLE FACE COVERING AND KEEP THIS ON UNTIL YOU HAVE FINISHED YOUR APPOINTMENT AND LEFT THE BUILDING.
• YOU MAY BE ASKED TO ALLOW A NO TOUCH SKIN TEMPERATURE CHECK.
• PLEASE ARRIVE NO MORE THAN 10 MINUTES BEFORE YOUR APPOINTMENT - YOU WILL NOT
BE ALLOWED INTO THE BUILDING BEFORE THAT TIME.
• IF YOU HAVE A QUESTIONNAIRE TO COMPLETE PRIOR TO YOUR APPOINTMENT, PLEASE BRING THIS WITH YOU.
• PRESS THE DOOR BUZZER number 4 AND YOU WILL BE CONNECTED TO A RECEPTIONIST WHO WILL ASK YOU:
• YOUR OWN NAME AND TIME OF APPOINTMENT
• THE NAME OF PERSON/CLINIC YOU ARE VISITING
• If you are unable to provide this information, you might be turned back.
• PLEASE MAINTAIN A GAP OF 2 METRES BETWEEN YOU AND THE PERSON IN FRONT OF YOU BOTH OUTSIDE THE BUILDING AND AS YOU ENTER
• LIFT ACCESS WILL BE LIMITED TO 1 PERSON
ONCE INSIDE THE BUILDING:
• MARKERS AROUND THE BUILDING WILL REMIND YOU TO OBSERVE PHYSICAL DISTANCING. •
USE THE SANITISING HAND GEL OR WASH YOUR HANDS THOROUGHLY.
• OUR RECEPTIONIST WILL ASSIST YOU AND INFORM YOU WHERE TO GO.
• DO NOT SHAKE HANDS.
YOUR CO-OPERATION IS GREATLY APPRECIATED.
Dear Clients / Patients
Following this evening announcement from the Prime Minister that England will enter higher Covid-19 Restrictions, effective immediately, we hope that everyone is staying home and staying safe.
While our clinic will remain close during this 3rd National Lockdown, we will still be available for you via phone and online for all your inquiries.
We recognise that some treatments and services we provide here at Mayfair MediSpa are seen as very important for self-esteem, confidence, and psychological well-being.
For patients who find it hard to cope with Covid-19 lockdown restrictions and for those anxious about interruptions to their treatment plan, we created a unique patient's support line / online counselling that will soon be available for you 24/7 during the lockdown.
Virtual Consultations will also be available for all clients, considering post-lockdown treatments, Skin Care for at-home delivery, and Gift Vouchers.
Please be aware that our online booking diary will be blocked for treatments until February 23rd, inclusive. However, you will still be able to use our online booking system to book your virtual consultation or reserve your urgent medical appointment from Saturday, February 20th, 2021.
We hope to update you ASAP with re-opening details, and we'll keep you entertained on our social media in the meantime.
We are all in this together and hope to see you very soon.
With love
Mayfair MediSpa Team
Call us on 0207 157 97 37
WhatsApp +44 7842 664 863
online inquires: info@Mayfairmedispa.co.uk
social media inquiries:
customer services:
cosmetic surgery inquiries:
skincare support :
patient support line
medical inquiries and support
Dear Clients,
Due to the rise of the Covid-19 infection rate in London and Tier 4 restrictions, we are postponing all appointments at our Wigmore Street branch for January and until further notice. If your appointment is urgent or you need doctors advice, please feel free to email us at doctor@mayfairmedispa.co.uk
A: If you are having treatment for purely cosmetic or beauty reasons, your appointment must remain on hold until the lockdown is lifted and other 'personal care services' are re-opened.
A: Keeping your Laser Hair Removal course up to date and in line with regular sessions, 4 -8 weeks apart, is recommended for the smooth running of your course and achieving a hair-free goal swiftly. With our state of art Medical lasers, every session will give you PERMANENT hair reduction ( minimum 10%), which is not reversible once you stop treatments. Tree months gap will not affect your results but will only delay the time needed to complete your hair-free goal.
A: Once we have killed a hair follicle in the active growth, it is dead and will never come back. Four weeks is the earliest we can treat again between laser sessions, and we have to wait for the hair to do a full growth cycle and be in the active growth phase again. Leaving longer gaps between appointments, such as during lockdown periods, will not have any adverse effects on your treatment.
All of the hairs previously killed from the laser will remain dead and can not come back to life. After four weeks, you may notice there is slightly more hair than what you are used to between appointments; this is due to multiple hair cycles being active at one time. These are not new hairs. We will pick up right where we left off when we can continue treatments.
A: We recognize that some treatments we provide are seen as very important for self-esteem, confidence, and psychological well-being. For those who are anxious about interruptions to their treatment plan and not in a position to reschedule for after the lockdown, we will be available to offer limited appointments, subject to assessment, and for those who have an urgent need for treatment and care.
A: If you feel that rescheduling (canceling) your appointment causing you stress and anxiety, or if you suffer from excess hair growth that causes you a lack of confidence, depression, or any other psychological impacts, please get in touch with us. We will do our best to assess your situation and, if approved by our Doctor / Medical Director, accommodate you in consideration of your psychological well-being.
A: if you suffer from any following medical conditions that cause excessive hair growth like :
Or if you have been referred or advised by your GP, please get back in touch with us or write directly to doctor@mayfairmedispa.co.uk and we will do our best to avoid minimal interruptions to your course of treatments.
Dear Patients,
We hope that you are keeping safe and well as we navigate this next National Lockdown. We would like to keep you update you on how Mayfair Harley Clinic / Mayfair Medispa will be operating, during these unprecedented times.
As a consultant - doctor founded group of medical aesthetic clinics, it is of utmost importance that we provide you with the safest and most hygienic treatment conditions and the highest standard of clinical care. We maintain strict Covid - 19 compliant measures to provide assurance that you and our medical team are protected at all times.
While we are upholding our duty in protecting public health, we would like to encourage all of our patients to stay at home during the lockdown, including those patients who work locally but feel that they can wait until December to continue their course of treatments, to do so.
In the meantime, we do recognise that some treatments we provide are seen as very important for self esteem, confidence and psychological well-being.
For those who are anxious about interruptions to their treatment plan and not in position to reschedule for December, we will be available to offer limited appointments on Thursdays, subject to assessment and for those who have an urgent need for treatment and care.
Anna Camilleri
Executive Director
Mayfair Medispa Team
updated on 3rd November 2020
Phone lines and emails are manned to arrange virtual consultations, all future bookings and any other enquiries.
Please get in touch for any further assistance that you may require.
It may take us slightly longer to get back to you as we will be responding from home, but you should hear from us in 24 -48 hours maximum.
We are excited to announce that we are slowly re-opening and ready to welcome you back to our clinics. We are hopeful that all our hard work, preparations and strict preventive measures will be welcomed by you in efforts to keep you and members of our team healthy and safe.
Our surgeons, clinicians and medical experts have been continuously following the epidemic guidelines from the Government and from the General Medical Council and adopted our clinics and treatments accordingly. Your Safety is our priority so please read our safeguarding guide before visiting our premises again. We truly can’t wait to see you!
In line with Government and Public Health England guidelines relating to the current COVID-19 / CORONAVIRUS situation, we have in place strict processes and procedures to keep everyone as safe as possible.
Pre-appointment courtesy call - each client booked in for an appointment will receive a call from us prior to their appointment to find out if they are not experiencing any known symptoms of Covid-19 or if they haven't travelled abroad in the last 14 days.
Any staff who are feeling unwell, are showing symptoms or anyone in their household is, will be asked not to come to work. We kindly request that all client follow the same guideline and do not attend the clinic. We will be understanding if appointments need to be moved.
Temperature check - a no contact infrared thermometer will be used on arrival to check the temperature of anyone entering the clinic.
Sanitisation - All clients will be asked to use some hand sanitiser provided before filling out consents on the ipad and sitting down.
Staggered appointments - we will be staggering appointments to limit the number of people in the clinic at any one time. Please arrive on time or we may need to shorten your treatment time. Please come alone to your appointment unless absolutely necessary.
Staff personal protection equipment - all staff will wear appropriate PPE including face masks, face shields and gloves and have undergone a through Covid-19 specific training program. All our staff will sanatise prior to your appointment and regularly throughout the day.
Deep cleaning of the clinic - our professional cleaners are deep cleaning the clinics regularly and heir cleaning products have been changed to virucidal from now on.
Covid-19 cleaning schedule - in addition to our already thorough cleaning protocol, we have added extra cleaning measures throughout the day to ensure all toughpoints are sanitised between each client.
Sanitising station - upon entering our clinic you will be invited to use an alcohol hand sanitiser, tissues and a face mask if required.
Limited space in the waiting area - we will do our best to invite you straight into the treatment room to minimise number of people in the waiting area at the same time. Please arrive on your own.
Reception safety - sadly, no more handshakes and hugs, but we will still provide warm welcome and smile. You can help yourself to bottled water in our fridge. We will not have any skin care testers in the reception area but please still feel free to ask your therapist about products and they can let you feel them in a safe controlled way. We also removed all magazines from our waiting area
updated on 04th July 2020
•
WE ONLY ALLOW THOSE WITH AN APPOINTMENT TO ATTEND OUR FACILITY.
• ONLY THE PERSON ATTENDING APPOINTMENT WILL BE ALLOWED INTO BUILDING * Unless they have special circumstances and a prior agreement. this is to ensure adequate physical distancing can be maintained within the building.
• PLEASE WEAR A SUITABLE FACE COVERING AND KEEP THIS ON UNTIL YOU HAVE FINISHED YOUR APPOINTMENT AND LEFT THE BUILDING.
• YOU MAY BE ASKED TO ALLOW A NO TOUCH SKIN TEMPERATURE CHECK.
• PLEASE ARRIVE NO MORE THAN 10 MINUTES BEFORE YOUR APPOINTMENT - YOU WILL NOT
BE ALLOWED INTO THE BUILDING BEFORE THAT TIME.
• IF YOU HAVE A QUESTIONNAIRE TO COMPLETE PRIOR TO YOUR APPOINTMENT, PLEASE BRING THIS WITH YOU.
• PRESS THE DOOR BUZZER number 4 AND YOU WILL BE CONNECTED TO A RECEPTIONIST WHO WILL ASK YOU:
• YOUR OWN NAME AND TIME OF APPOINTMENT
• THE NAME OF PERSON/CLINIC YOU ARE VISITING
• If you are unable to provide this information, you might be turned back.
• PLEASE MAINTAIN A GAP OF 2 METRES BETWEEN YOU AND THE PERSON IN FRONT OF YOU BOTH OUTSIDE THE BUILDING AND AS YOU ENTER
• LIFT ACCESS WILL BE LIMITED TO 1 PERSON
ONCE INSIDE THE BUILDING:
• MARKERS AROUND THE BUILDING WILL REMIND YOU TO OBSERVE PHYSICAL DISTANCING. •
USE THE SANITISING HAND GEL OR WASH YOUR HANDS THOROUGHLY.
• OUR RECEPTIONIST WILL ASSIST YOU AND INFORM YOU WHERE TO GO.
• DO NOT SHAKE HANDS.
YOUR CO-OPERATION IS GREATLY APPRECIATED.
We are excited to announce that our clinics are slowly re-opening!
We are excited to announce that we are ready to welcome you back to our clinics!
We are hopeful that all our hard work, preparations and strict preventive measures will be welcomed by you in efforts to keep you and members of our team healthy and safe.
Our surgeons, clinicians and medical experts have been continuously following the epidemic guidelines from the Government and from the General Medical Council and adopted our clinics and treatments accordingly.
Your safety is our priority, so please rest assured that our team has put robust processes in place to ensure your visit is safe. Before you make your appointment , please read our full safeguarding guide https://mayfairmedispa.com/covid-19-policy
We are re-opening in stages. Our Harley Street Clinic is now open for consultations with the surgeon, as well as our Wigmore Branch for a wide range of skincare consultations, laser consultations and treatment advice.
It make take some time to reintroduce all of our treatments and we will keep you updated about changes we will need to make.
Our phone lines are open now. To book an appointment or a consultation, call us on 0207 157 97 37 or send us a text/WhatsApp on 07842 664 863. You can also contact us via email at : info@MayfairMedispa.co.uk
Our team will be delighted to assist you with any enquiry you may have.
We truly cannot wait to see you!
With Love,
The Mayfair Harley Clinic Team
10 HARLEY STREET - Monday 15th June! - Consultations with the Surgeon
128 WIGMORE STREET - 04th July : Skin Care Consultations, Laser Consultations ,Treatment advice and products purchasing.
COSMETIC SURGERY : end of July/ TBC
TREATMENTS - It make take some time to reintroduce all of our treatments and we will keep you updated about changes we will need to make.
THE HIGHEST STANDARDS OF SAFETY AND HYGIENE
In light of COVID-19, we are introducing our new Increased Care Standards to give you peace of mind when you next visit us in clinic, knowing that we are providing the highest levels of safety and hygiene to protect the wellbeing of both patients and colleagues.
It is our responsibility to provide you with the highest standards of safety and hygiene, so we ask you to help us fulfil our Increased Care Standards by playing your part too. Please respect social distancing when in clinic and arrive on time for appointments to allow us to follow our heightened cleaning schedule.
If you have a cough, fever, or symptoms of COVID-19, then please do not come into our clinics. We will happily reschedule your appointment for when you have been symptom free for at least seven days. If you live with other people in your household, please do not come into clinic for 14 days.If you have tested positive for COVID-19 or have knowingly come into contact with someone who has, then please do not come into our clinic for 14 days from the date of your positive result.Together we can deliver the highest standard of care, to provide you with peace of mind when undergoing a procedure with us.
UPDATED 11th MAY 2020
Dear Clients,
In the past few months, the COVID-19 virus has affected all of our lives. It is a hugely challenging time as we adjust to a new way of living.
For some of our colleagues at The Mayfair Harley Clinics / Mayfair MediSpa the biggest challenge has been stepping up to the frontline to care for those most in need. We are immensely proud of all our NHS and care workers and find their collective efforts a true inspiration.
First and foremost, we want to THANK YOU -our clients, employees, friends and family for supporting each other through this difficult time and for working together to keep safe and well at home. We sincerely thank you for your patience and understanding of the exceptional circumstances that have resulted in disruption to your appointments.
In due course, we will see some easing of the current lockdown restrictions and in preparation for this we will update our website with the new procedures prior to your arrival to our Harley Street and Wigmore Street locations. Certainly we will be looking forward to welcome you back at our clinics soon. Until then, stay healthy and safe.
Anna Camilleri
Executive Director
Our founded-on care approach is at the heart of everything we do, and our priority is the safety of our clients and employees. As such, we will be keeping our clinics temporarily closed to help the national effort to fight the virus and slow down the spread, easing pressure on our hospitals and care workers.
You don’t need to take any action to reschedule your appointment. We will contact you when we are in a position to rebook your procedure. Please rest assured that we are committed to resuming all medical and ongoing laser and skincare treatments as soon as it is safe to do so.
Firstly, our thoughts are with everyone affected by the Coronavirus.
These are challenging and unprecedented times and the well-being of our clients and team remains our priority.
Our Medical Facilities in Harley Street as well as our small boutique style Medical Clinic in Wigmore Street always maintain the highest standards of practice, they are clean, safe and sanitised environments. However with growing concerns surrounding COVID-19 (Coronavirus) we taking extra precautionary measures in preparation for soon re-opening (once PM announce safe lifting of the lockdown)
Please check back soon to view our new policies relating to your visit during your post lockdown appointments at Mayfair Medispa
Dear Clients / Patients
Following this evening announcement from the Prime Minister, our Harley Street and Wigmore Street branch will fully reopen for all treatments on April 12th 2021.
For patients who find it hard to cope with Covid-19 lockdown restrictions and for those anxious about interruptions to their treatment plan, we created a unique patient's support line / online counselling available for you 24/7 during the Lockdown.
Please feel free to text or WhatsApp us on 07842 664 863
We recognise that some treatments and services we provide here at Mayfair MediSpa are Medically-Related, and some essential for self-esteem, confidence, and psychological wellbeing.
If your Treatment is Medical- Related, or you have been referred to us by your GP, please send an email to our doctor on duty, stating your condition. E: doctor@mayfairmedispa.co.uk
Once received, our surgeon will determine full diagnostics and psychological /emotional assessment. If your request is approved, we will be in a position to put you on our PRIORITY LIST and arrange your appointment as soon as possible. Please be aware that our Medical Team is working restrictive hours and on selective days only, and your appointment might fall after March 08th 2021.
For the list of essential medical treatments currently being available at selective Mayfair MediSpa branches, please check the link :
To further support your wellbeing during this long, and we hope final Lockdown, our Doctors and Clinical Therapists got together and created Mayfair Wellness to help you deal with the psychological impact of Lockdown. Please do check the Mayfair Wellness page for further support and available services https://mayfairmedispa.com/mayfair-wellness
Please be aware that our online booking diary will be blocked for treatments until April 12th, inclusive. However, you will still be able to use our online booking system to book your virtual consultation or reserve your urgent medical appointment from Monday, March 08th, 2021.
We are all in this together, and we are very much looking forward to seeing you in April.
With love
Mayfair MediSpa Team
Call us on 0207 157 97 37
WhatsApp +44 7842 664 863
medical inquiries and support doctor@mayfairmedispa.co.uk
patient support line anna@mayfairmedispa.co.uk
online inquires: info@Mayfairmedispa.co.uk
Dear Clients / Patients
Following this evening announcement from the Prime Minister, our Harley Street and Wigmore Street branch will fully reopen for all treatments on April 12th 2021.
For patients who find it hard to cope with Covid-19 lockdown restrictions and for those anxious about interruptions to their treatment plan, we created a unique patient's support line / online counselling available for you 24/7 during the Lockdown.
Please feel free to text or WhatsApp us on 07842 664 863
We recognise that some treatments and services we provide here at Mayfair MediSpa are Medically-Related, and some essential for self-esteem, confidence, and psychological wellbeing.
If your Treatment is classed as medical or referred to us by your GP, please send an email to our medical director stating your condition.
Once received, our surgeon will determine full diagnostics and psychological /emotional assessment. If your request is approved, we will be in a position to put you on our PRIORITY LIST and arrange your appointment as soon as possible. Please be aware that our Medical Team is working restrictive hours and on selective days only, and your appointment might fall after March 08th 2021.
For the list of essential medical treatments currently being available at selective Mayfair MediSpa branches, please check the link: https://mayfairmedispa.com/treatments.
To further support your wellbeing during this long, and we hope final Lockdown, our Doctors and Clinical Therapists got together and created Mayfair Wellness to help you deal with the psychological impact of Lockdown. Please do check the Mayfair Wellness page for further support and available services https://mayfairmedispa.com/mayfair-wellness.
Please be aware that our online booking diary will be blocked for treatments until April 12th, inclusive. However, you will still be able to use our online booking system to book your virtual consultation or reserve your urgent medical appointment from Monday, March 08th, 2021.
We are all in this together, and we are very much looking forward to seeing you in April.
With love
Mayfair MediSpa Team
Call us on 0207 157 97 37
WhatsApp +44 7842 664 863
medical inquiries and support
Doctor on Duty
patient support line
Clinical Director:
online inquires: info@Mayfairmedispa.co.uk