We are excited to announce that we are slowly re-opening and ready to welcome you back to our clinics. We are hopeful that all our hard work, preparations and strict preventive measures will be welcomed by you in efforts to keep you and members of our team healthy and safe.
Our surgeons, clinicians and medical experts have been continuously following the epidemic guidelines from the Government and from the General Medical Council and adopted our clinics and treatments accordingly. Your Safety is our priority so please read our safeguarding guide before visiting our premises again. We truly can’t wait to see you!
In line with Government and Public Health England guidelines relating to the current COVID-19 / CORONAVIRUS situation, we have in place strict processes and procedures to keep everyone as safe as possible.
Pre-appointment courtesy call - each client booked in for an appointment will receive a call from us prior to their appointment to find out if they are not experiencing any known symptoms of Covid-19 or if they haven't travelled abroad in the last 14 days.
Any staff who are feeling unwell, are showing symptoms or anyone in their household is, will be asked not to come to work. We kindly request that all client follow the same guideline and do not attend the clinic. We will be understanding if appointments need to be moved.
Temperature check - a no contact infrared thermometer will be used on arrival to check the temperature of anyone entering the clinic.
Sanitisation - All clients will be asked to use some hand sanitiser provided before filling out consents on the ipad and sitting down.
Staggered appointments - we will be staggering appointments to limit the number of people in the clinic at any one time. Please arrive on time or we may need to shorten your treatment time. Please come alone to your appointment unless absolutely necessary.
Staff personal protection equipment - all staff will wear appropriate PPE including face masks, face shields and gloves and have undergone a through Covid-19 specific training program. All our staff will sanatise prior to your appointment and regularly throughout the day.
Deep cleaning of the clinic - our professional cleaners are deep cleaning the clinics regularly and heir cleaning products have been changed to virucidal from now on.
Covid-19 cleaning schedule - in addition to our already thorough cleaning protocol, we have added extra cleaning measures throughout the day to ensure all toughpoints are sanitised between each client.
Sanitising station - upon entering our clinic you will be invited to use an alcohol hand sanitiser, tissues and a face mask if required.
Limited space in the waiting area - we will do our best to invite you straight into the treatment room to minimise number of people in the waiting area at the same time. Please arrive on your own.
Reception safety - sadly, no more handshakes and hugs, but we will still provide warm welcome and smile. You can help yourself to bottled water in our fridge. We will not have any skin care testers in the reception area but please still feel free to ask your therapist about products and they can let you feel them in a safe controlled way. We also removed all magazines from our waiting area
updated on 04th July 2020